ShortcutsWindows

20 Zendesk Shortcuts You Should know

List of Zendesk Shortcuts

Learn Zendesk Shortcuts for Windows

Zendesk Ticket Shortcuts

Action Zendesk Shortcut keys
New Ticket Ctrl + Alt + N
Save or Update as Open Ctrl + Alt + O
Save or Update as Pending Ctrl + Alt + P
Save or Update As Solved Ctrl + Alt + S
Save or Update As On hold Ctrl + Alt + D
Move to Next Ticket Ctrl + Alt + Down Arrow key
Set Comment as Public Reply Ctrl + Alt + C
Set Comment as Internal Note Ctrl + Alt + X

Navigation Shortcuts

Action Zendesk Shortcut keys
Move Up Up Arrow key
Move Down Down Arrow key
Move Left Left Arrow key
Move Right Right Arrow key
Select Current Item Spacebar
Drill into an item Enter
Switch Preview X

Most used Zendesk Shortcut keys

Action Zendesk Shortcut keys
View Ctrl + Alt + V
Home Ctrl + Alt + H
Find or Search Ctrl + Alt + F
Current Requester Ctrl + Alt + R
Close Current Tab Ctrl + Alt + W

Download Zendesk Shortcut keys PDF

Download Zendesk Shortcuts PDF

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