ShortcutsWeb Application
30 Freshdesk Shortcuts for Web
List of Freshdesk Shortcuts
Learn Freshdesk Shortcuts for Web Applications
Tickets Shortcuts
Action | Freshdesk Shortcut keys |
---|---|
Select Ticket | X |
Open Ticket | Enter |
Assign the Ticket to Yourself | @ |
Delete a Ticket | # |
Close Ticket | ~ |
Mark Ticket as Spam | ! |
Reply to Ticket | R |
Forward Ticket | F |
Add Note to Ticket | N |
Add Yourself as Watcher to A Ticket | W |
Add Time to Ticket | M |
Expand Conversation in a Ticket | ] |
View Activities of Ticket | [ |
Go to Next Page | Alt + Right Arrow key |
Go to Previous Page | Alt + Left Arrow key |
Move Cursor to the Previous Ticket | K |
Move Cursor to Next Ticket | J |
Close Ticket without Sending Email Notifications | Alt + ~ |
Go to Next Ticket | Alt + Right Arrow key |
Go to the Previous Ticket | Alt + Left Arrow key |
Navigation Shortcuts
Action | Freshdesk Shortcut keys |
---|---|
Go to Dashboard | G then D |
Go to Tickets | G then T |
Go to Social Tab | G then E |
Go to Solution Tab | G then S |
Go to Forums Tab | G then F |
Go to Customers Tab | G then C |
Go to Reports Tab | G then R |
Go to Admin Tab | G then A |
Open New Ticket Form | G then N |
Open Outbound Mail | G then M |
Place Cursor in Search Box | / |
List of Keyboard Shortcuts | ? |
Download Freshdesk Shortcuts PDF for Web
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