Learn Oracle RightNow Shortcuts for Windows
Adding New Item Shortcuts
| Action |
Oracle RightNow Shortcuts |
| New Incident |
Ctrl + Shift + I |
| New answer |
Ctrl + Shift + A |
| New contact |
Ctrl + Shift + C |
| New organization |
Ctrl + Shift + O |
| New opportunity |
Ctrl + Shift + P |
| New task |
Ctrl + Shift + T |
| New campaign |
Ctrl + Shift + G |
| New mailing |
Ctrl + Shift + M |
| New document |
Ctrl + Shift + D |
| New survey |
Ctrl + Shift + Y |
| New report |
Ctrl + Shift + R |
| New dashboard |
Ctrl + Shift + B |
Text Editing Shortcuts
| Action |
Oracle RightNow Shortcut keys |
| Copy |
Ctrl + C |
| Cut |
Ctrl + X |
| Paste |
Ctrl + V |
| Select all |
Ctrl + A |
| Move forwards one word |
Ctrl + Left Arrow key |
| Move backward one word |
Ctrl + Right Arrow key |
Editing Records Shortcuts
| Action |
Oracle RightNow Shortcut keys |
| New (same item type) |
Ctrl + N |
| Save |
Ctrl + S |
| Save and close |
Ctrl + Shift + S |
| Save as |
F12 |
| Spell check |
F7 |
| Information |
Ctrl + I |
| Print |
Ctrl + P |
| Delete |
Delete |
| Forward |
Ctrl + F |
| Help |
F1 |
Explorers and Reports Shortcuts
| Action |
Oracle RightNow Shortcut keys |
| New (uses default new selection) |
Ctrl + N |
| Assign |
Ctrl + A |
| Refresh |
F5 |
| Edit selected item |
Ctrl + E |
| Find (in an explorer) |
Ctrl + F |
| Forward (from a report) |
Ctrl + F |
| Rename |
F2 |
| Refresh |
Ctrl + R |
| Copy |
Ctrl + C |
| Print |
Ctrl + P |
| Delete |
Delete |
Other Oracle RightNow Shortcuts
| Action |
Oracle RightNow Shortcut keys |
| Return to the previous content pane tab in the history |
Ctrl + Tab |
| Move forward to the next content pane tab in the history |
Ctrl + Shift + Tab |
| Move to the first field in Quick Search |
F3 |
| Close window |
Esc |
FAQs
[sc_fs_multi_faq headline-0=”h2″ question-0=”What is Oracle RightNow?” answer-0=”Oracle RightNow is a cloud-based customer service software that helps businesses manage their customer interactions and relationships.” image-0=”” headline-1=”h2″ question-1=”What are the key features of Oracle RightNow?” answer-1=”Some of the key features of Oracle RightNow include case management, knowledge management, web self-service, email response management, chat, and social media monitoring.” image-1=”” headline-2=”h2″ question-2=”Can I customize Oracle RightNow to meet my business needs?” answer-2=”Yes, Oracle RightNow is highly customizable and can be configured to meet your specific business needs.” image-2=”” headline-3=”h2″ question-3=”How does Oracle RightNow integrate with other systems?” answer-3=”Oracle RightNow has a robust set of APIs and pre-built integrations that allow it to integrate with other systems, including CRMs, ERPs, and marketing automation systems.” image-3=”” headline-4=”h2″ question-4=”Is Oracle RightNow secure?” answer-4=”Yes, Oracle RightNow is built with security in mind and has multiple layers of security, including role-based access controls, encryption, and network security measures.” image-4=”” headline-5=”h2″ question-5=”Is there a free trial for Oracle RightNow?” answer-5=”Oracle offers a free trial of Oracle RightNow for a limited time, so businesses can try out the software and see if it meets their needs before making a purchase.” image-5=”” count=”6″ html=”true” css_class=””]
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