Download Oracle RightNow Shortcuts PDF
Table of Contents
- 1 Download Oracle RightNow Shortcuts PDF
- 2 FAQs
- 3 What is Oracle RightNow?
- 4 What are the key features of Oracle RightNow?
- 5 Can I customize Oracle RightNow to meet my business needs?
- 6 How does Oracle RightNow integrate with other systems?
- 7 Is Oracle RightNow secure?
- 8 Is there a free trial for Oracle RightNow?
Learn Oracle RightNow Shortcuts for Windows
Adding New Item Shortcuts
| Action | Oracle RightNow Shortcuts |
|---|---|
| New Incident | Ctrl + Shift + I |
| New answer | Ctrl + Shift + A |
| New contact | Ctrl + Shift + C |
| New organization | Ctrl + Shift + O |
| New opportunity | Ctrl + Shift + P |
| New task | Ctrl + Shift + T |
| New campaign | Ctrl + Shift + G |
| New mailing | Ctrl + Shift + M |
| New document | Ctrl + Shift + D |
| New survey | Ctrl + Shift + Y |
| New report | Ctrl + Shift + R |
| New dashboard | Ctrl + Shift + B |
Text Editing Shortcuts
| Action | Oracle RightNow Shortcut keys |
|---|---|
| Copy | Ctrl + C |
| Cut | Ctrl + X |
| Paste | Ctrl + V |
| Select all | Ctrl + A |
| Move forwards one word | Ctrl + Left Arrow key |
| Move backward one word | Ctrl + Right Arrow key |
Editing Records Shortcuts
| Action | Oracle RightNow Shortcut keys |
|---|---|
| New (same item type) | Ctrl + N |
| Save | Ctrl + S |
| Save and close | Ctrl + Shift + S |
| Save as | F12 |
| Spell check | F7 |
| Information | Ctrl + I |
| Ctrl + P | |
| Delete | Delete |
| Forward | Ctrl + F |
| Help | F1 |
Explorers and Reports Shortcuts
| Action | Oracle RightNow Shortcut keys |
|---|---|
| New (uses default new selection) | Ctrl + N |
| Assign | Ctrl + A |
| Refresh | F5 |
| Edit selected item | Ctrl + E |
| Find (in an explorer) | Ctrl + F |
| Forward (from a report) | Ctrl + F |
| Rename | F2 |
| Refresh | Ctrl + R |
| Copy | Ctrl + C |
| Ctrl + P | |
| Delete | Delete |
Other Oracle RightNow Shortcuts
| Action | Oracle RightNow Shortcut keys |
|---|---|
| Return to the previous content pane tab in the history | Ctrl + Tab |
| Move forward to the next content pane tab in the history | Ctrl + Shift + Tab |
| Move to the first field in Quick Search | F3 |
| Close window | Esc |
FAQs
What is Oracle RightNow?
Oracle RightNow is a cloud-based customer service software that helps businesses manage their customer interactions and relationships.
What are the key features of Oracle RightNow?
Some of the key features of Oracle RightNow include case management, knowledge management, web self-service, email response management, chat, and social media monitoring.
Can I customize Oracle RightNow to meet my business needs?
Yes, Oracle RightNow is highly customizable and can be configured to meet your specific business needs.
How does Oracle RightNow integrate with other systems?
Oracle RightNow has a robust set of APIs and pre-built integrations that allow it to integrate with other systems, including CRMs, ERPs, and marketing automation systems.
Is Oracle RightNow secure?
Yes, Oracle RightNow is built with security in mind and has multiple layers of security, including role-based access controls, encryption, and network security measures.
Is there a free trial for Oracle RightNow?
Oracle offers a free trial of Oracle RightNow for a limited time, so businesses can try out the software and see if it meets their needs before making a purchase.
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