68 Help Scout Keyboard Shortcuts

Learn Help Scout Shortcuts for Windows

Conversation Action Shortcuts

ActionHelp Scout Shortcuts
ReplyR
Add NoteN
ForwardF
Edit DraftE
Delete ConversationD
Next ConversationK
Previous ConversationJ
AssignA
FollowO
StatusS
Status: ActiveS then A
Status: PendingS then P
Status: ClosedS then C
Status: SpamS then S
Add TagT
Undo (after send)Z

Conversation List Shortcuts

ActionHelp Scout Shortcuts
SelectUp & Down Arrow key
Toggle SelectedSpacebar
Open SelectedEnter
Next PageK
Previous PageJ
Select All* then A
Select None* then N
Select Active (bold)* then B
Select Inactive (unbold)* then I
Assigned SelectedA
Status (selected)S
Status (selected): ActiveS then A
Status (selected): PendingS then P
Status (selected): ClosedS then C
Status (selected): SpamS then S
Move SelectedM
Delete SelectedD

Text Editor Shortcuts

ActionHelp Scout Shortcuts
BoldCtrl + B
ItalicCtrl + I
UnderlineCtrl + U
Bullet ListCtrl + *
Numbered ListCtrl + &
UndoCtrl + Z
Save DraftCtrl + Shift + D
Attach FileCtrl + Shift + A
Toggle Saved RepliesCtrl + Shift + S
Create a LinkCtrl + K
Send Reply/Save NoteCtrl + Enter
Discard Reply/NoteEsc

Tags Management Shortcuts

ActionHelp Scout Shortcut Keys
Select All* then A
Select None* then N
View SelectedV
Edit SelectedT
Merge SelectedM
Delete SelectedD
De-select / Close menuEsc

Folders Shortcuts

ActionHelp Scout Shortcut keys
DashboardG then H
Unassigned FolderG then U
Mine FolderG then M
Drafts FolderG then D
Assigned FolderG then A
Closed FolderG then C
Spam FolderG then S
New ConversationG then N
Mailbox Settings Dropdown,

Other Help Scout Shortcuts

ActionHelp Scout Shortcut Keys
Toggle Search/
Show keyboard shortcuts list?
Close the window or menuEsc
Toggle SearchCtrl + /
Select – Arrow Up or Arrow DownUp & Down Arrow key
Preview ArticleEnter
Insert Link w/ reply or not openSpacebar

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