Finacle 10 Commands – Complete List, Shortcuts & PDF Download (2026)

Finacle 10 commands are short alphanumeric codes like CASHDEP, CASHWD, or CHQISS that bank staff type directly into the Finacle 10 menu bar to jump to any screen instantly, without clicking through multiple menus.

This page is the complete Finacle 10 command reference for 2026. It covers 450+ commands across 17 categories cash, cheques, deposits, loans, DD, RTGS, NEFT, ECS, clearing, forex, and more with plain-language explanations of what each command does and when you use it.

If you are new to Finacle 10, start with the Top 20 daily commands below. They cover the majority of transactions you will handle at a counter. If you are an experienced officer looking for a specific command, use Ctrl+F to search this page, or type MOPTI directly in Finacle 10 to search within the system.

A free printable PDF of all commands is available to download below.

Top 20 Finacle 10 Commands for Daily Banking Operations

These are the 20 Finacle 10 commands that bank tellers, clerks, and officers use every single day. If you are new to Finacle 10 or just joined a branch, memorise these first. Everything else in the full command list below is useful to know, but these are the ones you will reach for on a busy counter day.

How to Use These Commands

Type any command directly into the Finacle 10 menu bar and press Enter. You do not need to click through menus. For example, instead of navigating Main Menu → Cash → Cash Deposit, you simply type CASHDEP and press Enter you land on the screen instantly.

This is the main advantage of learning Finacle 10 commands. On a busy counter day, knowing 20 commands saves you hours of navigation time across hundreds of transactions.

Essential Finacle 10 Function Keys

These function keys work across all Finacle 10 screens and are used in combination with every command above.

Cash Transaction Commands

The cash commands cover all teller-side cash operations deposits, withdrawals, currency sales, cash balance reports, and teller session management.

Account Opening and Modification Commands

These commands cover opening, modifying, and verifying all types of bank accounts savings, current, term deposits, loans, overdrafts, cash credit, and more.

Cheque Commands

These commands cover the full cheque lifecycle cheque book issue, post-dated cheques, stop payments, cheque status, and cheque-related reports.

Demand Draft (DD) Commands

These commands cover the full DD lifecycle issue, payment, cancellation, transfer, mass issue, and all DD-related reports.

Clearing Commands

These commands manage inward and outward cheque clearing. Used by clearing staff, back-office officers, and branch managers.

ECS Commands

ECS commands manage mandate registration, inward and outward ECS processing, and lien management for auto-debit transactions like SIP, EMI, and insurance premium collections.

Deposit Commands

Deposit commands cover fixed deposits, recurring deposits, top-up deposits, and all deposit-related inquiries, modifications, renewals, and closures.

Loans and Advances Commands

Loan commands cover loan disbursement, repayment, EMI scheduling, overdue management, NPA handling, and all loan-related reports used by loans officers and branch managers.

Forex / Foreign Exchange Commands

Forex commands are used by authorised dealers and forex departments for foreign exchange transactions, forward contracts, remittances, and forex reporting.

Audit Commands

Audit commands are used by internal auditors, concurrent auditors, and branch managers for transaction verification, exception reporting, and pre-audit checks. Access requires the appropriate user role assigned by the Finacle administrator. Concurrent auditors are typically given read-only access.

Inquiry Commands

Inquiry commands are read-only. They let you view customer and account information, transaction history, and account status without making any changes to the system.

Reports Commands

Report commands generate on-screen and printed reports for branch operations, audit, MIS, and regulatory compliance.

Fund Transfer / RTGS / NEFT Command

EOD / BOD Commands

End of Day and Beginning of Day commands are used by system administrators and authorised branch staff for daily batch processing, day opening, and day closing.

Passbook and Statement Printing Commands

Lien Management Commands

Bills Commands

Bills commands are used by bills departments and back-office staff for import/export bills, collections, and bills-related inquiries.

Quick Reference – Commands by Role

For Tellers and Counter Staff

CASHDEP · CASHWD · CI · CHQISS · DDISSUE · DDPAY · HFTI · STMTPR · ACLI · HCBR · HTM · TM

For Loans Officers

HOAACLA · HOAACOD · HOAACCC · HLADISP · HLAREP · HLACLS · HLAEMI · LAOPI · HLACOLL · HLANPAINQ · STKSTMT · INQLADC

For Account Opening Staff

CUMM · HOAACSB · HOAACCA · HOAACTD · CULAC · CUMI · CI · HOAACVSB · HOAACVCA

For Branch Managers

MISREP · EOBR · BR · EXCPRPT · MSGOIRP · LAOPI · LAROR · ACTI · HCBR · SRM · INSEXPD · GENR

For Auditors

AFI · FTI · ATI · EXCPRPT · ACLI · ACTI · LAOPI · GILR · GENR · GIPNP · CHGIR · SRM · MSGOIRP · INSEXPD

For Deposit Staff

HOAACTD · CPFD · HFDRN · HFDPRE · HRDOPEN · HRDINST · HRDPRE · DEPINT · DEPMOD · HFDMATDUE

For Clearing Staff

CLEARING · GUOCLMU · GUICLMU · HOCINST · HOCIV · OCLODGE · REPIWC · REPOWC · HPICS · HPCLSO

How to Process a Cash Deposit in Finacle 10?

The command for cash deposit in Finacle 10 is CASHDEP. Type CASHDEP in the menu bar and press Enter to open the cash deposit screen directly.

Step-by-step process:

1. Customer hands you a deposit slip and cash at the counter.
2. Verify the cash amount matches the deposit slip.
3. Type CASHDEP in the Finacle menu bar and press Enter.
4. Enter the customer’s account number in the Account Number field.
5. Press Tab or F11 (Next Field) to move to the Amount field.
6. Enter the deposit amount.
7. Select the denomination breakdown if your branch requires it.
8. Press F4 (Accept) to validate the entry.
9. Verify the details on the confirmation screen – account name, amount, and transaction type.
10. Press F6 (Commit) to post the transaction.
11. Note the transaction reference number and provide a receipt to the customer.

Key commands used in this workflow: CASHDEP, F4 (Accept), F6 (Commit), F11 (Next Field)

Common error: If the account is dormant or frozen, Finacle will show an error at the Commit stage. Use the ACI (Account Customer Inquiry) command to check account status before retrying.

How to Process a Cash Withdrawal in Finacle 10

The command for cash withdrawal in Finacle 10 is CASHWD. Type CASHWD in the menu bar and press Enter to open the cash withdrawal screen.

Step-by-step process:

1. Customer submits a signed withdrawal form or bearer cheque.
2. Verify the customer’s identity using the CI (Customer Inquiry) command – pull up their profile and check photo ID.
3. Type CASHWD in the Finacle menu bar and press Enter.
4. Enter the customer’s account number.
5. Press F11 to move to the Amount field and enter the withdrawal amount.
6. Check the available balance shown on screen – confirm it covers the withdrawal amount plus any minimum balance requirement.
7. Press F4 (Accept) to validate.
8. Verify the account name and amount on the confirmation screen.
9. Press F6 (Commit) to post the debit.
10. Count and hand over the cash to the customer. Note the transaction reference.

Key commands used in this workflow: CI, CASHWD, F4 (Accept), F6 (Commit)

Important: For withdrawals above your branch’s cash limit threshold, you may need supervisor authorisation before Finacle allows the Commit. Check with your branch manager for the local threshold.

How to Issue a Cheque Book in Finacle 10

The command for cheque book issue in Finacle 10 is CHQISS. Type CHQISS in the menu bar and press Enter to open the cheque book issue screen.

Step-by-step process:

1. Customer submits a cheque book request – either in writing or through the passbook.
2. Type CHQISS in the Finacle menu bar and press Enter.
3. Enter the customer’s account number.
4. Press F11 to advance to the cheque book details fields.
5. Select the cheque book type – standard (25 leaves) or as per customer request.
6. Finacle will automatically assign the next available cheque series for that account.
7. Verify the cheque series start and end numbers shown on screen.
8. Press F4 (Accept) to validate.
9. Press F6 (Commit) to record the issue.
10. Hand over the physical cheque book to the customer after verifying their signature.
11. Ask the customer to sign the cheque book register (or your branch’s issue register).

Key commands used in this workflow: CHQISS, F4 (Accept), F6 (Commit)

Tip: To check if a customer already has a pending cheque book request, use CHQINQ (Cheque Book Inquiry) before processing a new issue. This avoids duplicate issue errors.

How to Open a New Savings Account in Finacle 10

The command for new savings account opening in Finacle 10 is HOAACSB. Before using this command, you must first create a customer profile using CUMM if the customer does not already exist in the system.

Step-by-step process:

Part 1 – Create the customer profile (new customers only)

1. Collect the customer’s KYC documents PAN card, Aadhaar, photograph, and address proof.
2. Type CUMM (Customer Master Maintenance) in the menu bar and press Enter.
3. Select “New Customer” or press F6 to open a new customer creation form.
4. Enter the customer’s full name, date of birth, address, contact number, and KYC details.
5. Upload or attach the photograph and KYC document references.
6. Press F4 (Accept) to validate all fields.
7. Press F6 (Commit) to create the customer record. Finacle will generate a unique Customer ID note this down.

Part 2 – Open the savings account

1. Type HOAACSB in the menu bar and press Enter.
2. Enter the Customer ID generated in step 7 (or the existing Customer ID for existing customers).
3. Select the savings account scheme/product applicable to the customer (e.g., regular savings, salary account, Jan Dhan).
4. Fill in the branch code, account currency (INR), and nominee details.
5. Enter the initial deposit amount if applicable.
6. Press F4 (Accept) to validate.
7. Press F6 (Commit) to create the account. Finacle will generate the new account number provide this to the customer.

Key commands used in this workflow: CUMM, HOAACSB, F4 (Accept), F6 (Commit)

How to Issue a Demand Draft (DD) in Finacle 10

The command for demand draft issue in Finacle 10 is DDISSUE. Type DDISSUE in the menu bar and press Enter to open the DD issue screen.

Step-by-step process:

1. Customer fills a DD application form specifying: payee name, payee city/branch, amount, and payment method (cash or account debit).
2. Verify the customer’s identity using CI (Customer Inquiry) if debiting from an account.
3. Type DDISSUE in the Finacle menu bar and press Enter.
4. Enter the payee name exactly as written on the application form spelling must be accurate.
5. Enter the drawee branch or city where the DD will be presented for payment.
6. Enter the DD amount.
7. Select the payment method cash or debit from account. If account debit, enter the account number.
8. Finacle will auto-calculate the DD charges. Confirm the total amount (DD value + charges) with the customer.
9. Press F4 (Accept) to validate all fields.
10. Press F6 (Commit) to generate the DD. Finacle will assign a unique DD number.
11. Print the DD using your branch’s DD printing process.
12. Have the DD signed by the authorised signatory at your branch before handing over to the customer.

Key commands used in this workflow: CI, DDISSUE, F4 (Accept), F6 (Commit)

Cancellation: If a customer returns a DD for cancellation, use the DDCANCEL command. The customer must surrender the original DD, and charges may apply per your bank’s policy.

How to Process an RTGS / NEFT Transfer in Finacle 10

The command for initiating an outward RTGS or NEFT fund transfer in Finacle 10 is HFTI (Fund Transfer Initiation). Type HFTI in the menu bar and press Enter to open the fund transfer screen.

Step-by-step process:

1. Customer submits a fund transfer request form with: beneficiary name, beneficiary bank, beneficiary account number, IFSC code, amount, and purpose of remittance.
2. Verify the customer’s identity using CI and confirm the debit account has sufficient balance.
3. Type HFTI in the Finacle menu bar and press Enter.
4. Select the transfer type RTGS (for amounts ₹2 lakh and above) or NEFT (for any amount).
5. Enter the customer’s (remitter’s) account number for debit.
6. Enter the beneficiary details:
   • Beneficiary name
   • Beneficiary bank name
   • Beneficiary account number
   • IFSC code of the beneficiary branch
7. Enter the transfer amount and purpose code (select from the dropdown e.g., family maintenance, business payment).
8. Press F4 (Accept) to validate. Finacle will verify the IFSC code and flag any errors.
9. Review all details carefully on the confirmation screen errors in the beneficiary account number or IFSC code cannot be reversed easily after Commit.
10. Press F6 (Commit) to post the transfer. Finacle will generate a UTR (Unique Transaction Reference) number for RTGS or a sequence number for NEFT.
11. Provide the UTR/sequence number to the customer as proof of initiation.

Key commands used in this workflow: CI, HFTI, F4 (Accept), F6 (Commit)

RTGS vs NEFT – when to use which:

• RTGS – minimum ₹2 lakh, real-time settlement, available during RBI RTGS hours (Monday–Saturday, except 2nd and 4th Saturdays and holidays).
• NEFT – no minimum amount, settled in batches every 30 minutes, available 24×7 since December 2019.

Inward transfers: Inward RTGS/NEFT credits are processed automatically by the system. To check the status of an inward credit, use HFTINQ (Fund Transfer Inquiry) and enter the UTR number.

Tips for New Joiners

Start with 5, not 20. In your first week, focus only on CASHDEP, CASHWD, CI, CHQISS, and ACLI. These five commands cover the majority of routine counter transactions. Add more as you rotate across different counters and roles.

Keep a printed cheat sheet. Print this table and stick it at your workstation for the first few weeks. Most experienced bankers have 30 to 50 commands memorised and look up the rest when needed.

When in doubt, use HTM or TM. If you need a cash-related function but cannot remember the exact command, type HTM and browse the teller menu. For transfer functions, type TM. These master menus list all sub-commands within each category.

Use MOPTI to find any command. Type MOPTI in the Finacle menu bar to search for any command by keyword. This is a built-in command finder within Finacle 10 itself extremely useful when you know what you want to do but cannot remember the exact command code.

Frequently Asked Questions About Finacle 10 Commands

What are Finacle 10 commands?

Finacle 10 commands are short alphanumeric codes usually 2 to 10 characters that bank staff type directly into the Finacle 10 menu bar to navigate to a specific function without clicking through multiple menus. For example, typing CASHDEP and pressing Enter opens the cash deposit screen instantly. Commands are the fastest way to operate Finacle 10 on a busy counter day.

What is the command for cash deposit in Finacle 10?

The command for cash deposit in Finacle 10 is CASHDEP. Type CASHDEP in the Finacle menu bar and press Enter to open the cash deposit screen directly.

What is the command for cash withdrawal in Finacle 10?

The command for cash withdrawal in Finacle 10 is CASHWD. Type CASHWD in the Finacle menu bar and press Enter to open the cash withdrawal screen.

What is the command for cheque book issue in Finacle 10?

The command for cheque book issue in Finacle 10 is CHQISS. Type CHQISS in the Finacle menu bar and press Enter to open the cheque book issue and dispatch screen.

What is the command for opening a savings account in Finacle 10?

The command for opening a new savings account in Finacle 10 is HOAACSB. Before using this command, you must first create a customer profile using CUMM if the customer does not already exist in the Finacle system.

What is the command for a demand draft in Finacle 10?

The command for issuing a demand draft in Finacle 10 is DDISSUE. To process payment of a DD presented at your branch, use DDPAY. To cancel a DD, use DDCANCEL.

What is the command for RTGS and NEFT transfer in Finacle 10?

The command for initiating an outward RTGS or NEFT fund transfer in Finacle 10 is HFTI (Fund Transfer Initiation). To check the status of a fund transfer, use HFTINQ (Fund Transfer Inquiry) and enter the UTR number.

What is the command to check customer details in Finacle 10?

The command to look up a customer’s profile in Finacle 10 is CI (Customer Inquiry). CI shows the customer’s name, address, contact details, account list, and KYC status. To view detailed account information including balance and transaction history, use ACI (Account Customer Inquiry) or ACLI (Account Ledger Inquiry).

What is HTM in Finacle 10?

HTM stands for H Teller Menu in Finacle 10. It is the master menu for all teller-side cash operations. If you need a cash-related function but cannot remember the exact command, type HTM in the menu bar to browse all available cash transaction options from a single screen.

What is the difference between Finacle 10 and older Finacle versions?

Finacle 10, also called Finacle X, is the latest generation of the Infosys core banking platform. It has a different command structure compared to older Finacle versions (such as Finacle 7). Most public sector banks in India have migrated or are in the process of migrating to Finacle 10. Commands from older Finacle versions do not always work in Finacle 10 this page covers only Finacle 10 commands.

How many commands are there in Finacle 10?

Finacle 10 has 900+ commands across 17 functional categories covering cash transactions, account opening, deposits, loans, cheques, demand drafts, clearing, ECS, RTGS, NEFT, forex, audit, reports, and end-of-day operations. In day-to-day banking, most tellers and officers use 20 to 30 commands regularly and look up the rest when needed.

Can I download Finacle 10 commands as a PDF?

Yes. A downloadable PDF of all Finacle 10 commands organised by category is available on this page. The PDF is useful as a printed quick-reference sheet at your workstation, especially for new joiners who are still learning the system.

Which banks use Finacle 10 in India?

Most major public sector banks in India use Finacle 10, including State Bank of India, Bank of India, Bank of Baroda, Punjab National Bank, Canara Bank, Union Bank of India, and several others. Some private banks and cooperative banks also use Finacle. The commands listed on this page are standard across all Finacle 10 installations, though minor variations may exist depending on each bank’s configuration and customisation.

How do I find a Finacle 10 command I don’t know?

Type MOPTI in the Finacle 10 menu bar and press Enter. MOPTI is a built-in command search tool within Finacle 10 that lets you search for any menu or command by keyword. This is the fastest way to find a command when you know what function you need but cannot remember the exact code.

What are the most important function keys in Finacle 10?

The most important function keys in Finacle 10 are:

• F4 – Accept (validates entered data)
• F6 – Commit (posts the transaction permanently)
• F3 – Quit / Back (exits current screen)
• F9 – View Signature (displays account holder’s signature image)
• F11 – Next Field (moves to next input field)
• Ctrl + E – Explode / Drill Down (view further details of a selected record)
• Shift + F4 – Select from List (opens a selection list for the current field)

What is the command to print an account statement in Finacle 10?

The command to print or generate an account statement in Finacle 10 is STMTPR. Type STMTPR in the menu bar and press Enter to open the statement print screen. Enter the account number and the date range for which the statement is required.

What does CUMM mean in Finacle 10?

CUMM stands for Customer Master Maintenance in Finacle 10. It is used to create a new customer profile or update an existing customer’s details including name, address, phone number, KYC information, and nominee details. CUMM must be used before opening any new account for a customer who does not yet exist in the Finacle system.

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