45 Act CRM Keyboard Shortcuts

This Act CRM Shortcuts blog is designed to help both beginners and experienced users navigate Act! CRM effectively. As a top-selling software for contact management, Act! CRM excels at maintaining records of individuals with whom you currently do or plan to do business.

The primary goal of Act! CRM is to transform contacts into meaningful relationships and relationships into actionable results. To help you use the program more efficiently, we’ve compiled a comprehensive list of Act CRM shortcuts. You can also download the Act CRM shortcuts list in PDF format for easy reference.

Most Used Act CRM Shortcuts

ActionAct CRM Shortcuts
CopyCtrl + C
CutCtrl + X
PasteCtrl + V
Print the ContentCtrl + P
UndoCtrl + Z
HelpF1
Exit ActAlt + F4
Create a New File or DatabaseCtrl + N
Open existing Files or DatabaseCtrl + O
Save File or DatabaseCtrl + S

Activity Shortcuts

ActionAct CRM shortcuts
New Contact, group, companyInsert
Record historyCtrl + H
Edit Mode On or OffCtrl + E
Schedule CallCtrl + L
Schedule MeetingCtrl + M
Schedule To-doCtrl + T
RefreshCtrl + F5
Display TimerShift + F4
Add a sales opportunityCtrl + F11
Attach a fileCtrl + I
Clear ActivityCtrl + D
Delete a contact or groupCtrl + Delete
Close the Menu or Dialog boxEsc
Add Secondary ContactCtrl + Insert
Reschedule ActivityCtrl + Shift + D
Save a copy or create an empty copy of the databaseF12
Import data from other files or databaseAlt + F12
Open Annual Event SearchCtrl + Shift + A
Open opportunity listShift + F7

Navigation Shortcuts

ActionAct CRM shortcut keys
Switch focus between the timer and the current windowAlt + F6
Switch to the Previous contact recordCtrl + Page Up key
Switch to the next contact recordCtrl + Page Down key

View Shortcuts

ActionAct CRM shortcut keys
Task ListF7
Company ListAlt + F10
Workweek user rolesShift + F3
Monthly CalendarF5
Contact listF8
Contact detail viewF11
Group listF10
Context Sensitive HelpShift + F1
Group or Company tab from the contact viewCtrl + F9
Mini CalendarF4
Activity tabAlt + F9
History tabShift + F9
Notes TabAlt + Shift + F9

Act! CRM remains one of the most widely used contact management and CRM systems in the market, even though it has not evolved much over the years. However, with new CRM trends emphasizing social and collaborative features, alternatives like Bitrix24 CRM have gained traction. Take a quick look at the Bitrix24 Shortcuts list.

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